How to download your HPCSA registration certificate or card

An HPCSA registration certificate certifies that the bearer is a legally qualified healthcare practitioner and therefore allowed to practice their profession in South Africa. Registered practitioners can use their registration cards or certificates as proof of registration with the HPCSA. See the five-step process outlined below for more information.

Downloading proof of HPCSA registration

Before you begin, make sure you already have an HPCSA online account and that you have paid your annual fees – click here for instructions.

If for some reason you are unable to access your account you can visit the HPCSA online portal for self-service by clicking here.

  1. Open the HPCSA website and click on the Log in or Sign up button.

2. Click on My Registrations button.

3. Choose the registration status that is indicated as ACTIVE and Click here to proceed.

Practitioners who are non-compliant can update their status as follows:

  • Click here to pay outstanding fees.
  • Click here to update CEO or CPD.
  • Practitioners requiring help can:
    • Consult the self-service portal at https://hpcsaonline.custhelp.com/ for specific questions, OR
    • Send an email to info@hpcsa.co.za using your HPCSA registration number as reference in the subject line and stating the nature of the enquiry as well as attaching any relevant documentation in the email.

4. Click on Card option at the bottom of the page.

5. The card will be displayed as show below. To download the card choose Print Card and select the PDF option to save a copy for your records.

Problems downloading HPCSA registration certificate
Help

Practitioners experiencing any problems with downloading or registering online can:

  • Consult the self-service portal at https://hpcsaonline.custhelp.com/ for specific questions.
  • Send an email to info@hpcsa.co.za using your HPCSA registration number as reference in the subject line and stating the nature of the enquiry as well as attaching any relevant documentation in the email.

Last Updated on 30 Nov 2021 by HPCSA Corporate Affairs