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HPCSA online renewal guide

Registration with the Health Professions Council of South Africa (HPCSA) is a pre-requisite for all practitioners registered with Council, this includes the updating of all personal details at all times.

Practitioners can do their HPCSA registration online by following the steps below. The platform enables practitioners to check registration status,  access statements, invoices, new Electronic QR code practising card, applications for voluntary erasure, exemptions and updating of contact details.

Please note: 

  • There is a difference between an HPCSA practising card, which is described in step 12 below, and a Certificate of Status (COS – also referred to as Certificate of Good Standing) which indicates that the applicant is in good standing. 
  • Graduating practitioners commencing community service or any of other transitions requiring registration or updating their status with the HPCSA, can now so online – click here for instructions.
  • Practitioners employed in the public sector whose annual HPCSA annual fees are paid over by their employer, are advised to check their HPCSA statements to verify if deductions were done on PERSAL (Payroll System for Public Service). Click here for more on the PERSAL deduction process.

 

How to register for HPCSA portal

  1. Visit www.hpcsa.co.za clicking on the ‘Online registration’ tab in the navigation bar.
  2. Create an HPCSA account by entering your 13-digit ID number or passport number
  3. Using your ID Number as the Username and Password created in step 2, Login and Renew. This also allows you to edit you’re your personal details – see Notes on Practicing Card below.
  4. You can now make your annual payment through Credit or Debit Card or Integrated EFT or Bank Deposit
  5. Access the HPCSA Practising Card – electronically or print out.

How to use the HPCSA portal

1. Open the HPCSA website at www.hpcsa.co.za – click on Online Renewals

 

2. Click on Log in or Sign up button

3. Practitioners who are already registered on the HPCSA platform can log in using their existing details. Your Username is your ID or passport numbers.

4. Please do not create an account as the system has already created accounts for existing (HPCSA registered) practitioners. If for some reason the system can’t recognise your ID, please click on Forgot Username or password, and scroll down to Recover Your Account.

5. If you have forgotten your password, click on the Forgot your username or password link.

6. Type your ID or passport number then click on the Reset my Password button.

  • An email or SMS for password reset will be sent to your registered email address or cell phone number with a link.
  • Click on the link. The screen pictured below will be displayed which will enable you to change the password. The email subject name will be Support Account Password Assistance.
  • Please check your email and SMS service.

 

7. Upon clicking on the link received via email or sms you will be taken to the password assistance page below. Click on the Reset my password link.

8. Create your password in the Password field and verify your password in the field below. Click the Submit button.

Please ensure your password meets the following requirements:

  • Length: Must have 6 or more characters
  • Special characters: Must contain special characters (!@#$%^&*)
  • Capital letter(s): Must contain at least one capital letter
  • Number(s): Must contain at least one number
  • Here is an example of an acceptable password: @Flower123

 

9. Once logged in, click on your name, and select Account Overview

 

11. Check the open invoices, details of the amount due appear on the screen. To pay invoices click Pay Now

12. To pay now click the Pay button.

13. Populate payment details and click Next to complete the payment. The website URL should be https://secure.paygate.co.za/payweb3/process.trans

 

 

14. To view your HPCSA status, click Account Overview then My registrations

15. Proof of registrations whose status are ACTIVE can be downloaded by choosing Click Here to Proceed.

16. Check your practitioner details as displayed on screen. If the details are correct, choose the Card option at the bottom of the screen to access your practising card.

17. To download the digital version of your practising card as displayed below, click on the Print Card option and choose the PDF option to save your document.

Please note

Practitioners receiving an ‘insufficient CEUs or CPD points’ in the ‘annual fee reminder’ page are advised to proceed to the next screen by clicking the’OK’ button. This workaround will take the practitioner to the ‘renew’ page.

Assistance

Practitioners can contact the HPCSA Client Care Centre for assistance with any aspect on their online registration at (+27) 12 338 9300/01 or visit the HPCSA self-service portal.


Last Updated on 16 May 2024 by HPCSA Corporate Affairs