Online renewal and payment portal available from 1 March 2017

In line with the Health Professions Council of South Africa (HPCSA)’s Strategic Goal of an Improved Business Model to enhance performance, the HPCSA has developed an Online Renewal and Fee Payment Portal that will provide a simpler, quicker and more efficient Annual Renewal of Registration process.

Preferred Payment Method

From 1 March 2017, practitioners can renew their registration and make annual fee payments online through www.hpcsa.co.za choosing the online renewal tab. We are encouraging all practitioners to use the online portal as it has the capability to generate a Practicing Card immediately after payment is made. The new Practicing Card can be saved on any device, sent via email or printed and is acceptable proof of renewal of registration.

Step-by-step guide on Renewal and Payment

Renewal and payment processes are completed in four easy steps as follows:

Step 1: Create an HPCSA account – Requirements: 13-digit ID number or passport number

Step 2:  With ID Number as username and password created in Step 1, LOGIN and Renew. Personal details may be edited at this stage

Step 3: Make Annual Payment through Credit or Debit Card or Integrated EFT or Bank Deposit

Step 4: Access the HPCSA Practicing Card – electronically or print out.

Alternative Payment Methods

The current payment process via Electronic Funds Transfer (EFT) or bank deposits to HPCSA’s ABSA bank account will still be available for practitioners who prefer this method. Even if Practitioners decide not to pay online, they are encouraged to update contact details and provide other relevant information which is requested by the HPCSA on the portal.

For practitioners who opt to pay via EFT or bank deposit, the practicing card will only be accessible on the portal after 72 hours of receiving payment depending on payment method used.

Card Printing

HPCSA will still be printing practicing cards in the old format for practitioners who prefer this format. We do however anticipate to fully migrate to the new electronic format for the 2018/2019 renewal period. In the meantime, all three Practicing Card versions – the QR code encrypted download, the printed summary with QR code and the old practicing card – are acceptable as proof of renewal of registration for the year 1 April 2017 to 31st March 2018.

Instructions on Using the Portal and QR Code Scanning

For a step-by-step guide to access the Online Renewal and Payment Portal and a guide on the scanning process of the QR code, please go to www.hpcsa.co.za.

Enquiries

Practitioners may contact the HPCSA on our Call Centre number: (012) 338 9300/1 or email us on: info@hpcsa.co.za for assistance.