A lot has happened since the begining of the year and I am pleased to apprise members on some of the current developments at Council.
In 2016, Council prepared and presented to the Minister of Health, Dr Aaron Motsoaledi, the first ever 5 – year Strategic Plan. The process for developing the Strategic Plan was informed by a careful analysis of all the factors that might have an impact on Council’s ability to perform its duties and deliver on its mandate.
The Strategic Plan highlights four key strategic goals, namely:
In implementing the first strategic goal, a service provider, FeverTree Consultants (FTC) was appointed to assist Council in its endeavours to better service key stakeholders – the practitioners. FTC have been on board since January 2017 and will be operating from Council’s Head Offices for the next 18 months.
The Secretariat, together with consultants from FTC, are working tirelessly to help build a new organisation that will be recognised for its innovation, professionalism and excellence in service delivery. As Council and members of the Professional Boards, our task is to continuously provide strategic direction and support; an area that we have focused on during the past year. Our collective commitment to excellence in leadership and innovation must remain our focus in the coming year. Different Workstreams have been established comprising of specialists from different fields within Council.
The following workstreams, comprising specialists from the relevant areas of expertise within Council, have been established:
The Communication, Stakeholder Engagement and Change Management Workstream will regularly update you and other important stakeholders on progress around the implementation of various aspects of the Turnaround Strategy. Some of the projects that emanated from Council’s Turnaround Strategy include the Online Renewal and Fee Payment System; the Collaboration Platform and Office 365. The Online Renewal and Fee Payment System will enable Practitioners to:
The testing of the online renewal portal has started in earnest and training for front line staff commences on Wednesday 22 February 2017. The Online Renewal Portal will go live on 1 March 2017. Council has delayed the gazetting of the Annual Fees so that more practitioners may use our Online Portal.
Council is communicating with all employers on the format of the new practising cards. Letters with a sample of the new practising cards have been sent to the Heads of Departments in the nine provinces, showing them what the new practising card will look like. This kind of communication is necessary to ensure a seamless and smooth experience by both practitioners and employers as they present and receive the new cards respectively.
In implementing the second strategic goal of Council of Adequate, effective and efficient support by and to Council, Professional Boards and Secretariat, the other initiative is the Collaboration Platform which is known as “Paige”, and will focus on the governance structures of Council. The main objective of the Collaboration Platform is to enable Council, Board members and Secretariat to actively collaborate through an online platform which will enable but not be limited to:
The HPCSA will achieve the following business objectives by deploying the collaboration platform:
I therefore invite each one of you to become part of this exciting new chapter for our organisation. As Council and Professional Board Members, we believe that the success for Council lies in its ability to deliver on its mandate efficiently and effectively. As Councillors and Professional Board members, we will do our part in making every effort to support the Secretariat to create an environment in which Council can achieve the highest levels of excellence. Council has a great responsibility to society and we are confident that together we can deliver on the vision of protecting the public and guiding the professions. We will constantly keep you abreast of all developments.
In conclusion, I thank you all for taking time to read this update.
Dr. TKS Letlape