HPCSA portal for online registration and practitioner cards

Practitioners can do their annual renewal and registration for the Health Professions Council of South Africa (HPCSA) online.

The portal allows registered members to download an electronic practitioner card (click here to view instructions) along with their HPCSA registration certificate (click here to view instructions).

To use the HPCSA practitioners first need to register by following the process below.

The HPCSA card process explained:

  1. Visit www.hpcsa.co.za clicking on the ‘Online registration’ tab in the navigation bar.
  2. Create an HPCSA account by entering your 13-digit ID number or passport number
  3. Using your ID Number as the Username and Password created in Step 1, LOGIN and Renew. This also allows you to edit you’re your personal details – see Notes on Practicing Card below.
  4. You can now make your annual payment through Credit or Debit Card or Integrated EFT or Bank Deposit
  5. Access the HPCSA Practicing Card – electronically or print out.

Notes on Practicing Card:

HPCSA Card Explained - Copyright © SpesMed

The photo uploaded or taken during the completion of the profile detail will display here. The practitioner’s name, ID/Passport Number, type of member, email address as well as cell number are displayed on the card.

At this point the practitioner may choose to email the card, download a .pdf version that may later be printed as confirmation of renewal or just show the QR Code.

Emailing the card

  • Click on Email Card as shown in Figure 1 above;
  • A screen for an email address will appear;
  • Enter the receiver’s email address and click OK;
  • A confirmation prompt will appear – click OK;
  • The receiver will receive the practicing card in his/her email inbox.

Figure 2: Email Process Flow 

HPCSA email process flow - Copyright © SpesMed

Showing the QR Code (Quick Response Code)

The practitioner has the option to scan the QR code on the card, using a smartphone. The code contains the practitioner’s name, ID/Passport Number, type of member, email address as well as cell number and are displayed on the card.

Click on Show QR as shown in Figure 1, a practicing card showing a QR code similar to Figure 3 will appear.

QR Code 

QR code - Copyright © SpesMed

Scan the QR code with a smartphone and view practitioner details as shown in Figure 4 below.

Figure 4: Practicing card appearance on scanning QR code

Practising card appearance on scanning QR code - Copyright © SpesMed

To hide the QR code information, click Hide QR and Figure 3 reappears.

Downloading confirmation of renewal

  • • Click on Download as shown in Figure 1;
  • • Save the downloaded, .pdf practicing card on your computer files, as shown in Figure 5;
  • • Email, print or view the practicing card shown in Figure 5.

Figure 5: Downloaded renewal confirmation

Download renewal confirmation - Copyright © SpesMed

IMPORTANT NOTE

Please note that access to the practitioner card function is subject to the following requirements:

  • The practitioners HPCSA membership fees must be up to date. This means an invoice balance statement of  R0 – all due amounts have been settled;
  • The renewal status is Active – any other status such as Erased, Pending, etc will be deemed ineligible;
  • The renewal process must be completed with all the profile details and statusses provided.

If any of the above conditions has not been met, the electronic card does not generate. The practitioner gets the following message:

Figure 6: Practicing card not available

Practising card not available - Copyright © SpesMed

HPCSA has communicated with various stakeholders to assure them of the authenticity of the electronically generated card. All the three forma explained above are acceptable confirmation of current registration.

It is important to note that HPCSA will still print a practicing card in the old format for those practitioners and other users who prefer the old practicing card.

For any enquiries on the Online Renewal and Payment Portal, please call 012 338 9300/1 or email Online info@hpcsa.co.za using your HPCSA membership number as reference.

Last Updated on 4 Feb 2021 by HPCSA Corporate Affairs